Return Policy

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Return Policy

We at Anstead's Tobacco Co. want you to be completely satisfied with your purchase. Please see the return policy below for specific item types.

Tobacco & Pipe Products

Tobacco products (cigars, pipe tobacco) and/or pipes may only be exchanged under the following conditions:

  1. The wrong items were shipped.
  2. The items were received damaged.

In order to exchange tobacco or pipe products a request must be made within 5 days of delivery. Products must be unused and in the original packaging.

Other Items

All other items may be exchanged within 30 days of the original purchase. All items to be exchanged must be unused and contain the original packaging.

Please note that Anstead's Tobacco Co. is not responsible for warranties issued by manufacturers. In order to file a warranty claim please contact the manufacturer directly.

If you need to exchange and item or need help filing a warranty claim with a manufacturer, please contact us at atc@ansteads.com

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